Our Mental Health

Recovery Support

Living with a psychosocial disability can make some everyday tasks more challenging, whether that's keeping up with routines, managing household responsibilities or getting out into the community. Better Care is a registered NDIS provider offering psychosocial disability and mental health support across Newcastle, Lake Macquarie, the Central Coast, Maitland, Cessnock and Port Stephens, NSW.

We work with participants to find support that suits their needs and goals. This might mean getting help at home, having someone alongside you for daily activities or finding ways to get involved in your local community. Whatever your goals look like, we'll work with you to explore the support options available through your NDIS plan.

Defining Psychosocial Disability

Psychosocial disability refers to the disability-related impacts of a mental health condition on a person's ability to participate in everyday life. These impacts vary from person to person and may affect areas such as communication, relationships, daily routines, employment, independent living and community participation.

A mental health diagnosis does not automatically mean someone has a psychosocial disability or qualifies for NDIS funding. Eligibility depends on the NDIS access requirements and the person's individual circumstances.

NDIS psychosocial support focuses on the practical assistance and capacity building that can help eligible participants manage everyday activities, develop skills and pursue their goals. The aim is to support greater choice, independence and participation in the areas of life that matter to each person.

NDIS Mental Health Support Services We Provide

Every participant has different goals, preferences and support needs. We take the time to understand what matters to each participant and what support would work best for them.

  • Psychosocial Recovery Coaching

    Psychosocial Recovery Coaching can help participants living with psychosocial disability work towards their recovery goals, strengthen their ability to manage everyday challenges and connect with appropriate services and community resources.

    A recovery coach can help participants understand and use their NDIS plan, identify goals, develop practical strategies and coordinate with their broader support network. This is a capacity-building support focused on helping participants build skills and work towards greater independence over time.

  • Core Supports and Daily Living Assistance

    Everyday tasks can become harder to manage when a person is experiencing changes in their mental health. Core Supports may provide practical assistance with daily activities, depending on a participant's plan and funding.

    This can include:

    • Assistance with personal care and daily routines

    • In-home support with household tasks

    • Help with shopping, meal preparation and errands

    • Transport assistance for appointments and activities

    • Support to access local services and participate in the community

    Our approach is guided by the participant's preferences, with support provided at a pace that works for them.

  • Capacity-Building Supports

    NDIS capacity-building supports can help participants develop practical skills, work towards their goals and increase their participation in everyday life.

    Depending on the participant's goals and plan, this may include developing daily living skills, establishing routines, practising communication skills, building social connections and learning to navigate community services.

    The focus is on identifying what the participant wants to achieve and finding practical ways to work towards those goals.

  • Supported Independent Living (SIL)

    For eligible participants who require support at home, Supported Independent Living can provide assistance with everyday tasks while supporting them to exercise choice and develop greater independence.

    Support may include help with personal care, preparing meals, household routines and other daily activities. The type and level of assistance depend on individual needs, the living arrangement and the participant's NDIS plan.

    SIL is designed for eligible participants who need ongoing support with daily tasks in a shared or individual living arrangement. It is not the same as funding for rent or housing itself.

  • High-Intensity Daily Personal Activities

    Some participants need more specialised help with their daily personal care because of their support needs. High-intensity supports provide assistance with specific daily activities for eligible participants, based on their needs and NDIS plan.

    The type of support available depends on each participant's circumstances and the training and qualifications required to provide that support.

  • Community Participation

    Being part of the community can be an important part of a person's wellbeing and recovery goals. Community participation support gives participants opportunities to meet new people, build friendships, spend time outdoors and explore activities they enjoy.

    Whether it's joining a local group, visiting a park, discovering a new hobby or catching up with friends, support can help participants feel more connected to their community and the people around them.

    The aim is to support participants to take part in activities that are meaningful to them.

How We Work With You

There is no single approach to psychosocial recovery that works for everyone. We take the time to understand what matters to each participant, what they want to work towards and what kind of support fits their everyday life.

Your goals guide the support you receive. That might mean establishing a routine, building practical skills, reconnecting with activities you enjoy or working towards a more independent living arrangement.

Support Built Around Your Goals

We understand that everyone's experiences are different, and past experiences can shape how a person feels about receiving support. Our trauma-informed approach prioritises safety, trust, respect and choice, helping participants feel heard and involved in decisions about their support.

We recognise each participant's strengths, preferences and individual circumstances. By working at their pace and respecting their boundaries, we aim to create a supportive environment where they can work towards their goals and greater independence.

Trauma-Informed, Person-Centred Support

Having the same support worker where possible means participants can get to know the person supporting them and settle into a routine that works for them. Over time, that familiarity can help build trust and make everyday support feel more comfortable.

Our team takes the time to get to know each participant, respect their preferences and provide support they can rely on.

Consistency and Trust

Working Alongside Your Support Network

Psychosocial support may form one part of a participant's broader support network. Where appropriate and with the participant's consent, we can work alongside support coordinators, GPs, psychologists, psychiatrists and other allied health professionals involved in their support.

This collaboration can help keep support aligned with the participant's goals and ensure everyone understands their role.

Areas We Cover Across NSW

Better Care provides NDIS psychosocial support across the Hunter Region and Central Coast NSW. Our service areas include:

Newcastle NSW
Including Mayfield, Wallsend, Hamilton, Broadmeadow and surrounding suburbs.

Looking for NDIS psychosocial support Newcastle NSW? Our team can discuss support options that align with your goals and daily routines.

Lake Macquarie NSW
Including Charlestown, Belmont, Warners Bay, Toronto, Swansea and surrounding suburbs.

Our NDIS psychosocial support Lake Macquarie services can help participants explore practical daily living assistance and opportunities for community participation.

Central Coast NSW
Including Gosford, Wyong, Tuggerah, Woy Woy, Terrigal and surrounding suburbs.

We provide NDIS psychosocial support Central Coast NSW, with assistance shaped around each participant's individual circumstances and support goals.

Port Stephens NSW
Including Nelson Bay, Raymond Terrace, Medowie, Salamander Bay and surrounding suburbs.

If you are looking for support in Raymond Terrace NSW, our team can discuss available services and whether we can meet your support needs in your area.

Maitland NSW
Including East Maitland, Rutherford, Thornton, Branxton and surrounding suburbs.

Our NDIS psychosocial support Maitland services are focused on helping participants work towards their goals through practical, person-centred support.

Cessnock NSW
Including Kurri Kurri, Abermain, Branxton, Pokolbin and surrounding suburbs.

For those seeking NDIS psychosocial support Cessnock, we can discuss your circumstances and the types of assistance that may be suitable.

Contact Better Care to confirm service availability in your suburb. You can also explore our individual location pages for more information about the support we provide in your area.

Frequently Asked Questions

  • NDIS psychosocial support helps eligible participants living with psychosocial disability work towards their goals, develop daily living skills and participate in their community. Depending on their NDIS plan, support may include daily living assistance, community participation and capacity-building supports.

  • You may be eligible for NDIS support if you meet the scheme's disability and access requirements, including the relevant requirements relating to psychosocial disability. The NDIS does not fund mental health treatment itself, but eligible participants may receive disability-related supports that help them manage everyday activities and work towards their goals.

  • Psychosocial Recovery Coaching is an NDIS capacity-building support for eligible participants living with psychosocial disability. A recovery coach works alongside the participant to develop recovery goals, build practical skills, navigate their NDIS plan and connect with relevant services and community supports.

  • Start by reviewing your NDIS plan and discussing your goals with your support coordinator, if you have one. You can then contact a registered NDIS provider such as Better Care to discuss available services and whether they align with your plan and support needs.

  • Mental health treatment, such as therapy or psychiatric care, focuses on clinical assessment and treatment of a mental health condition. NDIS psychosocial support focuses on the disability-related effects on everyday life, such as developing routines, managing daily activities and participating in the community.

  • Better Care provides NDIS psychosocial and mental health disability support across Newcastle NSW, Lake Macquarie NSW, Central Coast NSW, Port Stephens NSW, Maitland NSW and Cessnock NSW. Contact our team to confirm availability in your suburb and discuss the support options that may suit your circumstances.

Talk to Better Care About Mental Health Support

Finding the right support can take time, and it helps to know who you can turn to. If you or someone close to you is looking for NDIS mental health support, Better Care is here to answer your questions and talk through your options.

We provide NDIS psychosocial support across Newcastle NSW, Lake Macquarie NSW, Central Coast NSW, Port Stephens NSW, Maitland NSW and Cessnock NSW. Whether you need a hand with things at home, want to get out and spend time in your community, or would like support with everyday tasks, we'll take the time to understand what you're looking for.

Get in touch with Better Care to chat about our services and find out whether our psychosocial disability support could be a good fit for you.

We're happy to have a chat and help you work out the next step.